The support form below is the best way to get a quick response from the Support Team at CCTV Camera World during  business hours. Whether you have questions about products that you would like to purchase from us or products that you have already purchased from us, we recommend using the form below.

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All products purchased from starsautomation.com are covered by Free Technical Support for the life of the item. Our knowledgeable staff is here to help with any technical support questions concerning our products.

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What are our business hours?

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Our operating hours are 10 AM to 5 PM EST, Monday through Friday. If this is an urgent issue please be sure to submit this ticket earlier in the day instead of the last hour of the day.

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What to expect?

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While most companies take forever to reply to emails, we work diligently to get back to our customers via email to resolve their issues. Depending on the nature of the request, response times range from 15 mins to 2 hours. We will respond with further questions if required to gather more information, or a link to a guide that we already have.

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If your issue is related to circumstances of how you have deployed wiring, third party equipment integration, or misconfigurations, it may take longer to resolve the issue. Networking services are not free of charge.

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